Privacy Policy

Introduction

Welcome to Eveco Trip. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electric mobility services, including our mobile application and website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Personal Information

We collect personal information that you provide to us when you:

• Register for an account
• Book a ride
• Apply to become a driver
• Contact our customer support
• Subscribe to our newsletter

This information may include:

• Name and contact information (email, phone number)
• Payment information
• Government-issued ID (for driver verification)
• Profile photo
• Location data (pickup and drop-off locations)

Automatically Collected Information

When you use our services, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited, time spent)
• Location information (GPS coordinates during rides)
• Usage data (app features used, ride history)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Match riders with drivers
• Provide customer support
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations
• Send you marketing communications (with your consent)

Sharing Your Information

We may share your information in the following situations:

• With Drivers/Riders: To facilitate ride matching and completion
• Service Providers: Third-party vendors who assist in providing our services
• Business Transfers: In connection with any merger, sale, or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you give us permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your information
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent where we rely on it

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: